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SubAngstrom Reviews

Public reviews
63
Average rating
5.0/5
With products
63
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Reviewed by

Caitlin Palmer

InstitutionUniversity of Pennsylvania

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

No, I love both of the products!

Products reviewed

Reviewed by

Mark Nakasone

InstitutionBirkbeck, University of London

★★★★★Overall satisfaction: 5/5

This extended operation N2 tank has good reviews and seems to be the most popular in the field.

Could we have done anything better?

No, it was productive install. Impressed that Mark showed up in person and got it done so fast. He provided really accurate tips for running the extended operation N2 tank.

Products reviewed

CUSTOM

CUSTOM

Reviewed by

Caitlin Moss

InstitutionYale University

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Not really - products were reasonably priced and arrived in a timely manner - plus they came with treats, which the lab greatly enjoyed! Thanks!

Products reviewed

Reviewed by

Tobias Herrmann

InstitutionSanofi

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

More images on the website would be good. E.g. assembled vs. disassembled, or different viewing angles.

Products reviewed

Reviewed by

Ryan Jackson

InstitutionUtah State University

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Not really. Everything was smooth.

Products reviewed

Reviewed by

Martin Pacesa

InstitutionUniversity of Zurich

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Was very satisfied with my order, SubAngstrom has its own style that is very unique and I love it

Products reviewed

CUSTOM

CUSTOM

Reviewed by

Mark Nakasone

InstitutionBirkbeck, University of London

★★★★★Overall satisfaction: 5/5

We really enjoyed working with SubAngstrom during the bidding process and their flexible shipping. They gave us the best deal and are were responsive. As a facility, we are relatively new to cryo-FIB, but seeing so many SubAngstrom long operations kits in the field gave us high confidence in the product.

Could we have done anything better?

no

Products reviewed

Reviewed by

Felix Lange

InstitutionMax Planck Institute of Molecular Cell Biology and Genetics

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

No, everything was perfect. I was very surprised about the speedy shipment!

Products reviewed

PBL015/5 product rating

Cryo Grid Box Pin Type Lid Works on every grid box type we have tried so far. I prefer these transparent lids as it appears that un-clipped grids will not really stick to the lid unlike on the white ones when opening the gridboxes.

Reviewed by

Xuan Jia

InstitutionUniversity of Utah

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Doing great!

Products reviewed

Reviewed by

Tobias Herrmann

InstitutionSanofi

★★★★★Overall satisfaction: 5/5

Amazing customer service!!!

Could we have done anything better?

I think you guys could expand your catalog. Maybe get into the grid business.....

Products reviewed

Reviewed by

James Geraets

InstitutionUniversity of Sussex

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

No

Products reviewed

GSH045/5 product rating

Mini Puck Hemostats These are much more useful and easy to use than traditional hemostats.

SPK025/5 product rating

Gen 2 Sample Preparation Kit Very impressive kit. Has everything you need to start clipping - just add clips and rings! (I think you should consider supplying a small number of clips and rings along with the purchase)

Reviewed by

Sung Hyun Cho

InstitutionPenn State University

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

They are good as always.

Products reviewed

Reviewed by

Ji-Joon Song

InstitutionKAIST

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

So far, everything are wonderful!

Products reviewed

Reviewed by

Mark Nakasone

InstitutionBirkbeck, University of London

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

No, it was a great process. SA helped us with clearing customs on the UK side. The products showed up in good order. We also worked with SA for quotes and pricing. It was a real bonus to have the SA merchandise, our EM users were very happy with it.

Products reviewed

VHCR015/5 product rating

VHC35 dewar and roller base This is probably the best price for such a N2 dewar and works with SubAngstrom canes + pucks well.

GSS02-E5/5 product rating

Grid Storage System Engraved People often miss the value of the inventory system (online service) included with these SubAngstrom pucks. Buying a cane with 10 custom pucks represents the best value and is a key part of the EM workflow. It saves users time from using 50ml tubes or inferior cryo-EM pucks that make handling grid boxes under N2 hard. Combining these custom engraved pucks with SubAngstrom's Inventory system makes finding grids fast and accelerates projects. The pucks are easy to use and very reliable storage.

CUP015/5 product rating

CUPsule™ NanoCUP™ Everyone seems to love these CUPsule's for coffee. SubAngstrom really does have unique EM related projects, the CUPsule, grid box earrings, etc. Really impressed with the quality of the metal on the CUPsules.

Reviewed by

Xuan Jia

InstitutionUniversity of Utah

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

N/A

Products reviewed

Reviewed by

Ji-Joon Song

InstitutionKAIST

★★★★★Overall satisfaction: 5/5

Superb service and product!

Could we have done anything better?

None

Products reviewed

CUSTOM

CUSTOM

Reviewed by

Anthony Warrington

InstitutionFlorida State University

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

All is good!

Products reviewed

Reviewed by

Xuan Jia

InstitutionUniversity of Utah

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Doing great!

Products reviewed

Reviewed by

Nayara Santos

InstitutionUniversity of Utah

★★★★★Overall satisfaction: 5/5

Thanks for your great costumer service!

Could we have done anything better?

No. My issue was quickly solved!

Products reviewed

Reviewed by

Anjelique Sawh-Gopal

InstitutionUniversity of Florida

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

No, subangstrom always surpasses expectations.

Products reviewed

CUSTOM5/5 product rating

CUSTOM Subangstrom understands the needs of cryoEM users. These forceps are perfectly length to help retrieve items that have fallen to the bottom of dewars - an issue that I am sure many have encountered.

Reviewed by

Matthew Mann

InstitutionUniversity of Florida

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Nothing! Everything came as expected, and I am very satisfied.

Products reviewed

GSP025/5 product rating

Uniquely Colored Puck Love the color! The engraving is nice, and everything came as expected. Would definitely purchase again.

Reviewed by

joseph arndt

InstitutionBiogen

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

It would speed the ordering processing if quotes could be autogenerated .

Products reviewed

Reviewed by

Clarence Ling

InstitutionUniversity of California, Berkeley

★★★★★Overall satisfaction: 5/5

Really appreciate the candy with the order.

Could we have done anything better?

I think the service and responsiveness have been good.

Products reviewed

MISCDISC

MISCDISC

Reviewed by

Lorenzo Briganti

InstitutionUniversity of Colorado Anschutz Medical Campus

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

The boxes are great. The only thing is that on your website you should have pictures of everything.

Products reviewed

CIS015/5 product rating

Leaf Spring / Clip (Pack of 100) The only thing is that, since it is a small box, maybe it could be taped to the bigger one, otherwise it could get lost in the package.

Reviewed by

Guendalina Marini

InstitutionCentre for Structural Systems Biology Hamburg

★★★★★Overall satisfaction: 5/5

Keep it up! :D

Could we have done anything better?

I appreciate very much your fast shipping, your products quality and your professionality!

Products reviewed

Reviewed by

Alexander Belyy

InstitutionUniversity of Groningen

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

The order process and delivery was smooth. Thank you

Products reviewed

CTY013/5 product rating

City Transporter I have not yet tested the functionality of the product for transporting frozen samples, but its design and appearance do not justify the price of $1,700. The bottom plate arrived bent and scratched. The interior does not hold the container securely; it moves around freely. The design could definitely be improved.

Reviewed by

Mark Nakasone

InstitutionBirkbeck, University of London

★★★★★Overall satisfaction: 5/5

good to have a pack of 3, any EM facility would need at least 2 of these tools.

Could we have done anything better?

These autogrid box tools are essential to anyone working with clipped grids. However, these tools are frequently missing or damaged. Having this lowest cost in class and

Products reviewed

Reviewed by

Mark Nakasone

InstitutionBirkbeck, University of London

★★★★★Overall satisfaction: 5/5

seems to fit our old cassette system.

Could we have done anything better?

not really, the price and description on the metal material. Otherwise, we trust that it works.

Products reviewed

CGR015/5 product rating

Cassette Gripper Repair This is very smart for SubAngstrom to provide this replacement. On the only cassette stations, this shield has always been an issue. Being able to have a high quality and reliable replacement is a great benefit.

Reviewed by

Teige Matthews-Palmer

InstitutionThe Institute of Cancer Research

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Delivery was timely. The product appears of fine quality, though we are yet to test them in anger.

Products reviewed

Reviewed by

Lydia Parks

InstitutionDuke University

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

No, everything was great!

Products reviewed

Reviewed by

Gaya Yadav

InstitutionTexas A&M University

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Better value for money—much cheaper than competitors, and the delivery was fast.

Products reviewed

PBV015/5 product rating

Set of Pin Type Cryo Grid Boxes- 12 Assorted Colors I like the color assortment. It would be even better if the boxes had number engravings for easier tracking. They're also less expensive than the original Autoloader grid boxes from other brands.

RVT-N5/5 product rating

Vitrobot Tweezer Great value for money—significantly more affordable than competing brands.

Reviewed by

Joshua Strauss

InstitutionUNC School of Medicine

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

No --

Products reviewed

GSH045/5 product rating

Mini Puck Hemostats We use this all time to with our subangstrom pucks. The design is great. No issues.

Reviewed by

Shiwei Zhu

InstitutionCase Western Reserve University

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

SubAngstrom did a great job regarding the design and fabrication.

Products reviewed

Reviewed by

Julika Radecke

InstitutionEPFL

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

No, it was all super smooth as always. Thanks a lot!

Products reviewed

Reviewed by

Mark Nakasone

InstitutionBirkbeck, University of London

★★★★★Overall satisfaction: 5/5

I make social media post on Twitter/X and also LinkedIn, people seem to like. We need more engagements to spread word on SubAngstrom products.

Could we have done anything better?

I really like make to get the free sample of C-rings, very good to make try.

Products reviewed

Reviewed by

Izumi Ishigami

InstitutionAlbert Einstein College of Medicine

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Everything very good! Thank you for all kind response!

Products reviewed

Reviewed by

Naama Koifman

InstitutionThe University of Queensland

★★★★★Overall satisfaction: 5/5

Thank you for an excellent service.

Could we have done anything better?

Order went very smoothly and arrived only a few days after it was lodged. Thank you also for sending the iPad we redeemed with our accumulated points.

Products reviewed

Reviewed by

Long Han

InstitutionYale University

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

pay more attention to the notes

Products reviewed

Reviewed by

Tyler Weaver

InstitutionUniversity of Virginia

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Great service

Products reviewed

Reviewed by

hyong tae Kim

InstitutionSIMS Co., Ltd.

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

We hope to receive some catalogs with our next order so that we can better introduce your products to users in Korea.

Products reviewed

Reviewed by

Sen Hong

InstitutionUT Southwestern Medical Center

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Could you sell some gold or copper grid?

Products reviewed

Reviewed by

Xuan Jia

InstitutionUniversity of Utah

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Don't like the dark color because it is hard to label it.

Products reviewed

Reviewed by

Joshua Strauss

InstitutionUNC School of Medicine

★★★★★Overall satisfaction: 5/5

Thanks of rate quick turnaround time. We were impressed with how quickly we received the order. The service was excellent and we will definitely recommend SubÅngstrom to our collaborators, core users, customers, and cryoEM friends.

Could we have done anything better?

No -- everything was prefect

Products reviewed

Reviewed by

Matthew Johnson

InstitutionGenentech

★★★★★Overall satisfaction: 4/5

Could we have done anything better?

Oven arrived damaged to to insufficient padding. Otherwise very happy.

Products reviewed

Reviewed by

Emil Ross

InstitutionWeizmann Institute of Science

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

For my customer perspective the service was excellent, I got fast quote and the delivery came fast too, loved the boxing of the items I ordered

Products reviewed

Reviewed by

Scott Collier

InstitutionVanderbilt University

★★★★★Overall satisfaction: 5/5

Could we have done anything better?

Works great and I appreciate the upgrades over the standard product

Products reviewed